Lean Six Sigma

Operational excellence

Know-how, commitment and experience — and the judgement to know which tool your problem actually needs.

Lean

Efficient, flexible, responsive processes — by removing waste and creating flow.

1
Define value
Anything the customer will not pay for is waste.
2
Identify the value stream
Every action that adds value, from supplier to customer.
3
Create flow
Remove the queues and batches that stop work moving.
4
Establish pull
Nothing is produced until the next step asks for it.
5
Seek perfection
No end state. Only the next improvement.

Reduce variation: find the causes of defects, remove them, and control what actually drives the output. Projects run on DMAIC.

“Seek the wisdom of ten people rather than the knowledge of one.”

A Kaizen event is a concentrated workshop: the people who run the process analyse it, set the target and implement the change in days, not quarters.

Design products, services and processes that are Lean from the start, with six sigma performance built in — predictive, rather than build-and-test.

It complements your existing new-product and engineering processes rather than replacing them.

“Better suffer a known evil than change for an uncertain good.” — Spanish proverb

Change is disruption, and resisting it is the natural response. Transformations fail on the human side far more often than on the technical one.

Tell us where it hurts. We will tell you honestly whether we are the right people for it.