Passion & Empathy
About us
We are here to support your operational excellence initiative and set you up for a successful digital transformation.
- 01
Passion and experience
We know what we are talking about. We keep a learning mentality, continuously enriching our tools and methods. And we love what we do — you will notice it.
- 02
Perfection is the point
We set the highest standards for ourselves. Our best salesperson is a satisfied customer, which is why most of our work comes from people we have already worked with.
- 03
Empathy
Operational change happens to people, not to processes. We spend as much time on how your organisation will receive a change as on designing it.
Three premises behind every successful engagement
We work to achieve results, not to tick boxes.
It has to be clear, simple and understandable for the customer.
We go the extra mile wherever it is necessary.
A 22-year track record — with tangible benefits for our customers
The numbers behind two decades of engagements.
- 22
- Years of practice
- >4.000
- Professionals trained
- 29
- Countries delivered in
- >1.200
- Projects coached
Who leads the work
Fotis Christodoulopoulos
Managing Partner
A degree in telecommunications engineering, an MBA, and in-depth know-how of information technology. Over ten years in senior management positions in manufacturing before moving into consulting.
Since then: over 200 projects led in six languages, as a Master Black Belt and Scrum Master, focused on operational and process excellence and Industry 4.0. Visiting lecturer on digital transformation at IESE.
Over thirty years of experience in industry — which is why the conversation starts with your process rather than with our method.
- Master Black Belt
- Scrum Master
- MBA
- Visiting lecturer · IESE
- 200+ projects led
- Six languages
How we are built
A senior network, not a pyramid
For most of our history Kairos ran as a fixed team of consultants. We changed that deliberately, and it is the main reason clients get the people their problem actually calls for rather than the people who happened to be free.
Working this way since2020
- 01
Assembled for your problem
For each engagement we bring together the practitioners whose sector and discipline match what you are trying to fix. A pharma packaging line and a bank’s back office do not need the same people, and we do not pretend otherwise.
- 02
Senior only
Everyone who walks onto your site has run operations, led improvement programmes or certified belts before. Nobody learns the method at your expense.
- 03
One accountable partner
The partner who scopes the work leads it to the end. You are never sold by one person and then handed to a delivery team you have never met.
- 04
Scales with the programme
A single diagnostic or a rollout across four plants — the team sizes itself to the work, instead of the work being sized to fit the team.
A firm with a bench has to keep the bench busy. We do not have that problem, and so neither do you.
The network
What the network brings
Described in aggregate, because who joins your team depends on what you need.
Disciplines
- Lean Six Sigma Master Black Belts and Black Belts
- Former plant, operations and supply chain directors
- Change management and organisational design specialists
- Innovation and R&D practitioners
- Digital transformation, data and AI specialists
Where to find us
We work out of Barcelona and deliver wherever your operations are — so far, in 29 countries.
Barcelona
Kairos Management XXI S.L.
c/ Marmella 2b L2
08023 Barcelona
Spain
Let’s find out if we are a fit
A short conversation is usually enough to tell whether we can genuinely help you.