Day 1
Wednesday 7 October
Foundations, AI and Python
Business excellence & structured problem solving
- Operational excellence as a management system, not a toolkit
- The eight wastes, Y = f(x) and the change equation R = Q × A
- Why you cannot automate a broken process
- Structured problem solving applied to a challenge you bring
Introduction to artificial intelligence
- How a language model actually works — and why it is not a search engine
- RAG: getting answers out of your own documents
- Public tools versus your company data boundary
- Seven principles of responsible use, and where to start versus where not to
Python and Python in Excel
- Python for people who do not program
- Running Python inside Excel: data in, charts and results out
- pandas, matplotlib, seaborn and scipy.stats — what each is for


